Email Already Used. Login or use a different email.

  • Resolved hopskip

    (@hopskip)


    2 months, 2 weeks ago

    Hi,

    Nice plugin! Testing it again. When get to the end, “Your Order is Complete”, it won’t finish. Yes, I’m completely logged out, cache cleared, on Mozilla. Have tried several emails.

    It worked in June when tested then, it sent thank you page, terms ck box worked, digital ebook sent, + pmt deducted fine thru Stripe.

    It gives error “Email Already Used. Login or use a different email”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hi @hopskip

    If you have used the email in the past to make test purchases, and a Customer (Downloads > Customers) exist and is tied to a WP user account (Dashboard > Users) then you will need to log in to the account first and then continue with the purchase.

    Thread Starter hopskip

    (@hopskip)

    Thanks Mihai!

Viewing 2 replies - 1 through 2 (of 2 total)
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