Email attachment

  • Resolved sinnesfreude

    (@sinnesfreude)


    2 years, 10 months ago

    Hi!

    I have two topics:

    1. I’d like to deliver an email attachment to each confirmation email.

    I found this solution here:
    https://gist.github.com/cliffordp/fc7f1687b26c7292672ead9f26c4d568#file-functions-php
    But unfortunately, it doesn’t work.

    It is important for us that we attach the general terms and conditions to the ticket. Tired topic, but that’s the law.

    2. I created a translation in Loco Translate and it works perfect. But from time to time the translation coming with the plugin got installed, too – and my old translation does not work anymore. I have to delete it – and everything’s fine. But I cannot have a look once a week, if everything is ok.

    What can I do with this problem?

    Thank you very, very much in advance
    and kind regards

    Michael

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support masoodak

    (@masoodak)

    Hi @sinnesfreude,

    Thanks for reaching out!

    1- Could you kindly confirm that you replaced attachment ID with the correct one on line 14 of the snippet?

    2- I believe the issue you are facing here is the translation files you created are overwritten by plugin updates. If yes, kindly store your translations in a custom location so as to prevent them from being overwritten,

    https://localise.biz/wordpress/plugin/manual/msginit#locations

    Kind regards,
    Masood

    Thread Starter sinnesfreude

    (@sinnesfreude)

    Hi @masoodak!

    Thank you very much for answering.

    Of course I changed the attachment ID with the correct one – but unfortunately, without success.

    Regarding the location of the translation file, I also chose an individual place:

    View post on imgur.com

    After updating the translation file, I see this:

    View post on imgur.com

    As soon as I have performed the translation update, my old translation is gone again. Instead I see a jumble of English and German:

    View post on imgur.com

    Thank you very much in advance!

    Kind regards
    Michael

    `

    Plugin Support masoodak

    (@masoodak)

    Hi @sinnesfreude,

    Thank you for confirming and the screenshots.

    Regarding the attachment issue, I gave the snippet a try on a testing site of mine and it worked. I setup a dummy event with an RSVP and a Ticket and upon getting a copy of each the confirmation emails sent contained a dummy pdf as attachment,

    View post on imgur.com

    Kindly let me know if you are using Tickets Commerce with Event Tickets? If yes, is it connected to PayPal or Stripe?

    Kind regards,
    Masood

    Plugin Support masoodak

    (@masoodak)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 4 replies - 1 through 4 (of 4 total)
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