Email attendees issue

  • Resolved rosbiffer

    (@rosbiffer)


    5 months, 1 week ago

    I tried using the email attendees function for an event – I got the popup saying the email had been sent, but it was never received. There is no log anywhere of these emails so a) no way of checking if it’s been sent or error messages and b) no way of copying the text to save having to type it all out again.

    Is there any way of logging these emails? I still don’t know why mine never reached the attendees.

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  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks for reaching out to us.

    To send emails to multiple attendees, you can use the “Events->Email” feature in the EventPrime plugin. This feature allows you to send emails to all attendees who have booked the event, auto-populated for your convenience.

    Currently, the EventPrime plugin does not have a built-in feature to log sent emails. To address this, you can use a third-party plugin to check sent emails. One such plugin is “Email Log.”
    Here is the link: https://www.ads-software.com/plugins/email-log/ It displays emails sent through server by EventPrime.

    If you have any further questions, please don’t hesitate to reach out to us.

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