• Hi there!… thanks for the great plugin!
    Experiencing a bit of a strange issue though.

    The plugin is not showing the inline link to download the file.
    I have configured my downloadable file and the contact form exactly as in the plugin documentation and when I submit the form, the submission is captured correctly, and I recieve my email notifications, but NO inline link to download the file.

    help please! need to get this working ASAP!

Viewing 13 replies - 16 through 28 (of 28 total)
  • I can’t figure out how to put the [email-download download_id=”1″ contact_form_id=”2″] into HTML and be able to label the link with my own text?
    example: i want the user to click ‘pricing’ and that would open the Email before download.
    I’m a real newbie to wordpress and html

    Thanks!

    Hi indigofirefly,

    When I submit your contact form, I see “#wpcf7-f3-p51-o1” added in the URL which generally has told me that AJAX is not enabled — which is required for inline links and usually enabled by adding wp_footer(). I’m not sure what more help I can provide here on this one; if you’d like to contact us directly (https://www.mandsconsulting.com) for dedicated support on this, we’d be happy to meet with you.

    Hi gary.upham,

    I don’t see the same issue on your environment, but perhaps there is just a conflict with another plugin with your environment. Again, I’m not sure in this scenario, but feel free to contact us if interested in dedicated support. We prefer to help here online when possible for the benefit of others (and since plugin support really hasn’t ever been part of our business model), but I think we may need to look at your environment specifically as well.

    Hi rdelarosa55,

    You would use the shortcode (i.e. [email-download download_id=”1″ contact_form_id=”2″] ) inside a post or page, either in the visual editor or HTML editor. You could try to add a parameter like title=”pricing” (I don’t recall if we added that feature off hand to know for sure if it works) into the shortcode or otherwise change the Download Monitor file title to get the inline link to change.

    Thanks for everyone’s patience. We try to get out here as much as possible and appreciate the community jumping in to answer questions as well.

    Hi there,
    I’m having a similar problem. It all seems to be working with the contact 7 form displaying correctly and saying that it has been sent successfully – and also the list of multiple downloads appearing – but no links appear and no email links are sent. (I do however receive the contact email from contact 7 – but the user gets nothing.

    I am unfortunately using an older version of wordpress – but hoping that this is a problem I can work around (I’m not a coder)…
    wordpress: 2.8.3
    contact 7: 2.4.6
    email before: 2.6
    download monitor: 3.3.3.5 (later versions seem to break the site)
    Any help would be greatly appreciated. I don’t mind either inline or email links – but would love to have something working ??

    Sorted!!!! So sorry – just read the above posts in more detail and added in the <?php wp_footer(); ?> just above the end body of the page – and now it works. Perfect thank you.
    (I should say however that emails links are not arriving – but I’m happy with the inline links).
    Great plugin – all the best,
    JMM

    Hi JMM,

    Very glad you got the inline links working. Adding wp_footer() will likely help in ensuring other AJAX-based plugins work for you as well.

    In terms of the email, this can sometimes be related to your hosting providers email/SMTP/relay settings. I suggest a plugin called “WP Mail SMTP” to test your email capabilities.

    MandSConsulting –

    I finally figured out I had a missing semi-colon:

    <?php wp_footer() ?>

    vs.

    <?php wp_footer(); ?>

    Oops! It is even listed above since I copied and pasted code in my first post. So, I’d suggest everyone double check each piece of that. Thanks for the help –

    Hi indigofirefly,

    Excellent news. Thanks for posting since your issue was bugging me, not understanding what else the problem could be. Very glad you got your syntax working and that it was indeed just the wp_footer() reference.

    Have a great weekend everyone.

    graphus

    (@graphus)

    Hi,

    I use Contact Form 7, Download Manager and Email Before Download together. I use BOTH option send my pdf file via email and inline download link. when I send form datas SEND button is freezing. PDF file is dropping my client’s spam folder because sender name is wordpress. Can I change it? and what should I do for fixing SEND button?

    Thanks

    FBJeffersonPowers

    (@fbjeffersonpowers)

    I am having the same problem here. The plugin worked just fine with no problems when I installed it on our test server, but when I moved the site to the client’s server, the plugin stopped working. I get the email, but the inline link does not appear.

    So far this has been the only issue with moving the site to the new server, and the plugin still works on the test server. wp_footer() is in place, so it’s not that.

    https://brandjuice.com/index.php/things-2-know/white-papers/

    Is there any reason why a server move would break the plugin?

    kerriewalsh

    (@kerriewalsh)

    Hi, I cannot get this to work at all. I have the 3 plugins installed and activated, I have followed all the steps, and when i paste in my code [email-download download_id=”2″ contact_form_id=”375″] it just appears like this on the page and doesn’t generate the form or anything else. I have checked this <?php wp_footer(); ?> and it is in place at the end of my footer.php before the last body tag..so this is the problem…please please help, as I’m at this all day and sooo frustrated now:( I’m hoping it is something silly I missed as I really need this function to work. Thanking you in advance.

    Hi FBJeffersonPowers,

    We just tried your sample link and were able to access the inline links. It is possible if you had cURL configured in the test machine, that it was not available on the production machine. Either way, looks like you are up and running at this point, correct?

    Actually, we ended up abandoning the email before download plugin in favor of another solution. We may want to re-implement it in the future, so I’ll look in to the cURL thing. Thanks for replying.

    OK — so I’ve read all of the above and am still stumped. It was working last night! I was so happy… so I don’t think it could be because of the footer tag as mentioned above.

    This morning I had to upload a new file into Downloads. Deleted the old one, so my download is still #1 so the code should still be the same. It is still sending the email with the email address/name captured, but it never displays the download link now. It thinks about it and then stops. The contact form stays in place.

    Since then I have tried creating a new contact form, and tried using a new download… and to no avail.

    My client is stressed and so am I because I put it live since it was working. I am a designer…not a programmer. My programmer is on vacation…Please help!

    https://www.positivelyparenting.com/services/research/

Viewing 13 replies - 16 through 28 (of 28 total)
  • The topic ‘Email Before Download not showing inline download link’ is closed to new replies.