Email being sent to sender email address not recepient

  • Resolved yandoos

    (@yandoos)


    1 year, 2 months ago

    Hello

    I’m not quite sure what’s going on here but emails are being sent to the sender address and not the recipient. The log says it has been delivered but there is no email. Here’s the weird thing… The emails that should be going to the recipient are ending up in the sending email inbox.

    Any ideas on how to fix this please? Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @yandoos,

    I hope you are doing well.

    Thanks for connecting to our support and sharing the details. Your case is a bit unique. Please share the diagnostic test report so our team can look into it and get back to you with a solution.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter yandoos

    (@yandoos)

    Thank you I resolved the issue now. It was due to sub domain name missing DNS entries. This is resolved now. Thanks for getting back to me and thanks for making an awesome plugin!

    Hi @yandoos,

    I hope you are doing well.

    Thankyou for updating us.

    Thanks and regards,
    Support Team – WPExperts

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Email being sent to sender email address not recepient’ is closed to new replies.