• Resolved maufo

    (@maufo)


    Hello, all PMP emails run correctly (For example, checkout Stripe Email is sended to admin and user), except checkout paypal express (user and admin)

    I have checked the IPN and is normal. Paypal register all transactions correctly.

    Any idea?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @maufo

    Thank you for using Paid Memberships Pro. I’m sorry to hear about this issue you are facing here.

    Are you using any other Paid Memberships Pro plugin such as the Email Templates Admin Editor or have custom code running on your site that may be adjusting checkout functionality?

    Do the orders show up correctly inside Paid Memberships Pro for member’s that purchased via PayPal?

    Thread Starter maufo

    (@maufo)

    Hi Andrew, yes I use the Email Templates Admin Editor and this custom code (from official PMP web):

    add_filter(“pmpro_checkout_confirm_password”, “__return_false”);
    add_filter(“pmpro_checkout_confirm_email”, “__return_false”);

    function my_pmpro_change_default_button_text( ){
    //copy over HTML code from checkout.php to keep styling and simply change the text value to ‘Create Account’
    ?>
    <span id=”pmpro_submit_span”>
    <input type=”hidden” name=”submit-checkout” value=”1″ />
    <input type=”submit” class=”pmpro_btn pmpro_btn-submit-checkout” value=”Comprar Ahora” />
    </span>
    <?php
    //show default checkout button
    return false;
    }
    add_filter(‘pmpro_checkout_default_submit_button’, ‘my_pmpro_change_default_button_text’, 10, 2 );

    Thread Starter maufo

    (@maufo)

    The paypal orders show correctly, with subcription id, transaction id and state = success

    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for the feedback, could you please check inside the Email Templates Add On settings to ensure the PayPal Express email template hasn’t been disabled?

    Thread Starter maufo

    (@maufo)

    Hello, it’s enabled. can I consult a log file or similar? Thanks

    Plugin Author Andrew Lima

    (@andrewza)

    I’d recommend in using an email logging plugin to see what emails are sent out from your site to ensure that it is being sent out.

    Another test you can do is to disable all Paid Memberships Pro Add Ons and try to recreate the issue to see if it sends the email correctly with only Paid Memberships Pro active.

    Thread Starter maufo

    (@maufo)

    Ok, I’ll do that. Thanks for all

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Email checkout paypal express’ is closed to new replies.