Email confirmation

  • Resolved dahlia64

    (@dahlia64)


    4 years, 11 months ago

    Hello,
    I created a new Survey and I had 4 types of confirmation emails: success -> to admin and user, fail -> to admin and user.
    Today I wanted to change admin’s email and suddenly it stopped working. So I changed it back. Not working.
    After several attempts 3 out of 4 are working now, with the old email address.
    But the one for the user and for an admin has literally the same condition. I don’t get why one is send and the other one is not.
    Any ideas, please?
    Best regards,
    DP

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi there,

    Welcome to QSM Support. Hope you are doing well.

    If you are getting the emails with old email address, I suggest you keep that as the admin’s email. Sometimes WordPress works with the email id used for registering with the website.

    Kind regards,
    Kriti

Viewing 1 replies (of 1 total)
  • The topic ‘Email confirmation’ is closed to new replies.