Email Confirmation and Register Link Problems

Hello @delef77 ,

We did notice that you were very vocal yesterday about helping others first, but I would like to point out that they wrote before you (~3 days ago).

1. You may change the from address of emails sent by WordPress with 3rd party plugins such as this one:

https://www.ads-software.com/plugins/wp-change-default-from-email/

(It’s true that it hasn’t been updated in a while, but the reviews say that it’s working as good as ever.)

2. While it’s not currently possible to directly change that text, here is a quick workaround with our content restriction function:

[wppb-restrict display_to="not_logged_in" message="your custom text here"][wppb-register][/wppb-restrict]

What it does is show the stuff generated by the [wppb-register] shortcode only if the user is not logged in, otherwise it displays message=”your custom text here”

3. It is true that the sentence does not make grammatical sense, I am forwarding this to development — thanks for reporting it.

Best regards,
Gabriel

• This reply was modified 5 years, 6 months ago by Gabriel Berzescu.

@gabrielberzescu thank you for your response.

Sorry, I had not noticed that their support requests had been sent in before mine, I was looking at the time of your responses by mistake – Apologies for any inconvenience caused.

1. I will test that plugin now, hopefully it will work.

2. Think you may have misunderstood. The problem isn’t the text, it is the link that is connected to the text. When the user is logged in it gives them an option to click their name but the link takes them to a page which doesn’t exist – https://www.xyz.com/author/theirrname/ . On my website the profile page is simply https://www.xyz.com/profile – how would I change or remove the link to the “author” page since it doesn’t exist?

3. Thank you – do you have any idea how long this error will take to amend? Also is there a way to alter the text to include an email signature at the end e.g. “Kind Regards + Business name”?

Just an update – your solution for question 1 did not work. When signing up, users still get emailed from [email protected] instead of [email protected] – The name is also just shown as from “WordPress”.

Another error that I forgot to mention is that when a registered user is logged in, they cannot access the edit profile page, it simply says “You must be logged in to edit your profile”, but on the login and register pages it is showing the user as “already logged in”

Hi @delef77

1. Sorry to hear that WP Change Default From Email does not do the trick. We are using the standard WordPress email function, so any such plugin should work. Perhaps try some others.

2. The link is included in the text (it’s HTML after all). The archive page shows the author’s posts, and if there are no posts, then it does not exits.

You say that removing the link would be good as well, then just use:

[wppb-restrict display_to="not_logged_in" message="There is no need to register. You are already logged in."][wppb-register][/wppb-restrict]

3. We are going to fix the grammatical mistake within the next 2 weeks, but customizing the email is not currently possible with the free version, and we are not allowed to speak about the paid versions here.

4. If the user shows up as logged in on some pages and logged out on others, this is most likely caused by caching. Please briefly disable any caching plugins that you might have and see if this fixes the problem.

Best regards,
Gabriel

• This reply was modified 5 years, 6 months ago by Gabriel Berzescu.

1. Ok no worries

2. Where exactly would that text need to be entered?

3. Thanks

4. Thanks

Hi @delef77

For 2, replace the “There is no need to register. You are already logged in.” text with “Your own” text.

[wppb-restrict display_to="not_logged_in" message="Exactly where that text would need to be entered."][wppb-register][/wppb-restrict]

Best,
Gabriel

• This reply was modified 5 years, 6 months ago by Gabriel Berzescu.

Sorry I think i’m not being clear. By where I meant where in the WordPress back end will I be able to insert this html text. Do I enter it on the content restriction tab of the plugin and then turn content restriction on? or should it be entered elsewhere?

Hello @delef77

All right, here are the steps.

A) Go to Dashboard -> Pages -> All Pages.

B) Locate your Registration page and click on the Edit link.

C) Replace:

[wppb-register]

with:

[wppb-restrict display_to="not_logged_in" message="Exactly where that text would need to be entered."][wppb-register][/wppb-restrict]

Best,
Gabriel

thanks for your help

Glad to help @delef77 ??

@patricia577 Please do not report topics. It is for reporting abuse or something broken. It is not for getting faster support.