Email Customizer doesn’t show the email, the canvas is empty

  • Hi,

    we are using the latest version of the plugin. The Email Customizer is loading, but the email itself is missing, showing only the editor functions, but the canvas is empty. It is happening with all emails.

    Do you have any idea, how to get back the emails?

    Screenshot: https://cloud.surbma.hu/4B1bD4Xf

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alina98

    (@alina98)

    Hi @surbma ,

    Thanks for coming here today.

    Please allow me to check this with the dev team, I will get back to you as soon as possible

    Regards.

    Plugin Support mialewp

    (@mialewp)

    Hi @surbma,

    Good day! Thanks for your patience and efforts.

    Please click on “reset” button to design the templates again. If you have a backup file then just import it again to YayMail.

    Best regards,

    Mia

Viewing 2 replies - 1 through 2 (of 2 total)
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