EMAIL DELIVERY ERROR

  • Resolved hafeezblocks

    (@hafeezblocks)


    4 years, 10 months ago

    EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.7.1 logged this error during the last time it tried to send an email:

    Mailer: Gmail
    {
    “error”: “invalid_grant”,
    “error_description”: “Token has been expired or revoked.”
    }
    Consider running an email test after fixing it.

    I am receiving this error and I don’t know what to do

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @hafeezblocks,

    The error indicates that there are permission issues due to the Secret Key (and all tokens that were generated using that key) being invalidated. This could happen when the Gmail password is changed or when 2FA is enabled.

    To resolve this you’ll need to regenerate tokens by going to the console.developers.google.com > Credentials page. Click on the Edit screen for your credentials and Reset Secret after that. Here’s the button you need to click.

    Alternatively, you can go through all the steps in our setup tutorial again.

    I hope this helps!

    Hi @hafeezblocks – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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