Email encoding not functioning

  • Hello, I’ve been using this plugin on this site for couple months and it works great. Recently however I made an update to the staff page linked. Basically it was using a URL field (on a 3rd party directory plugin “Business Directory“), and I swapped it to be a text field with URL validation. When it was a URL field it worked perfectly, but once I swapped it it stopped working. It is still working across the site, just not on this one specific page.

    Wondering if anyone has used these plugins together and had a similar issue? Or if you anyone on the support team could give me some recommendations of items to check.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @stremel,

    Try toggling the option: WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → Use the output buffer. Clear the site cache. Did that help?

    Thread Starter stremel

    (@stremel)

    Hello, sorry for delayed response. Unfortunately that setting does not fix the issue, I already had that enabled, I did just try toggle off and back on but didn’t do the trick.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    We need additional details about your website. Please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)
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