Email Field in Default cant be deleted

  • Resolved ps112

    (@ps112)


    2 years, 7 months ago

    Hello,

    thanks for this plugin! I wanted to give 5 stars, it does everything I was looking for. However it has some issues/problems which needs to be fixed.

    One issue, I couldn’t solve (maybe a bug?):
    Number field (I want to ask for “age”) is not working, you cannot type in there anything. So I use text field instead for asking “age”, which is not that good.

    Second issue:
    I adjusted the default form and added fields which I need. I deleted the fields I don’t need. As I do not need adress, but I need E-Mail Adress. However the field “email” I couldn’t delete. In fact, I need also this field but I need it as “required/mandatory” field. In the default, there is no possiblites to make this field as “mandatory” and it is also not possible to delete it.

    First, when I started with this plugin, I left the default form and added a total new one of my own. However, I could not make that work. Either the article connection did not work or I could not make it as a pop up, after pressing button “pay now”, therefore I decided to change the default form. The best would be to have different forms, however first it would also be nice to have just a form which is working.

    I would really appreciate it if you could help me out.

    Thank you so much in advance for your reply!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Brian Mutende

    (@picocodes)

    Hi @ps112,

    The email field can’t be deleted because we need to know your customers’ email addresses so that we can send them payment receipts and any important notifications. There is also no option to set it as “required” because it is required by default. Try checking out without filling the email field to confirm this.

    The number field does not allow you to type letters into it. You can only type in numbers. Are you typing numbers into it?

    Connection errors are usually a conflict with another plugin or theme. Try enabling debug mode and let us know what errors appear in your error log.

    Thread Starter ps112

    (@ps112)

    Thank you Brian for your quick reply!

    Number issue: yes, I tried numbers to type. I am using my laptop, no extra number field on that (just the regular number on top of the alphabet). The field shows this arrow to go up and down to higher or lower the number, but nothing changes. Also, very interesting: The number field always keeps small in the width (smaller than 1/3). I changed to full size, it doesn’t change.

    Email issue: The email adress is required but there is no * (star, marking that it is required). When left blank, it says to fill in. How can I add this star to it? Then it would be sufficent.

    Connection issue: The connection problem is solved ??

    I am just trying around and when payment is “0€”, then customer still receives a payment info, that payment is received. But by 0€ why they still receive this info?
    For background info, why payment is 0€: I need a payment form where I can just use it as form (I could also use another plugin for that, but I am happy with your plugin and don’t want to mix up with other plugins). I want people to buy tickets for events with this form. But when the event is full they can set themselves on a waiting list. So I want to use this plugin also for waiting list. I added an article called “waitlinglist”. It cost “0€” and is that possible to change the gp-checkout page just for this waitinglist item? Because now it says “Thanks for your payment”. But there is no payment. Also it it possible to change the email for the customer? The best would be that they do not get notification when set on waiting list (just not to bother them). Or do you have an add on for that?

    • This reply was modified 2 years, 7 months ago by ps112.
    • This reply was modified 2 years, 7 months ago by ps112.
    • This reply was modified 2 years, 7 months ago by ps112.
    Plugin Contributor Brian Mutende

    (@picocodes)

    I’m not able to reproduce the number issue on my test site. Please provide a link to a payment form containing the number issue.

    We’ll add a star to the email field in the next update.

    You can use this add-on to send users to a different success page after they buy the waiting list item in case you do not want to show them the default success message.

    Add the following PHP code to your site to stop sending emails for free invoices.

    add_filter( 'skip_email_free_invoice', '__return_true' );

    Thread Starter ps112

    (@ps112)

    Hello Brian,

    thank you for your support. The support gets 5 star from me! This is so nice that you reply me and so quick.

    How can I make that the button “set me on the waiting list” (I renamed the pay now button for this) directly goes to a success page saying “we will write to your ((email Adress)) as soon as a place is free”.
    And the button “buy ticket” goes directly to the other success page.
    I am new in php, where shall I put which code?

    Also it seems that the Form is not responsive or better to say: the German words are written wrong and don’t change when different displays/zooms are used. The words don’t fit in the box not even when zoomed out. Unfortunately I cannot send you a link as I use WordPress still offline. I wanted to finish and then find a Hoster and upload everything. Maybe I could send you an email with a Screenshot? I would need your email address.

    Best regards

    • This reply was modified 2 years, 7 months ago by ps112.
    Plugin Contributor Paolo

    (@paoltaia)

    Hi @ps112,

    please create a ticket here https://wpgetpaid.com/support so that I can assign it to Brian and you can send him the screenshot. That way we can further assist with this customization.

    Thanks,

    Thread Starter ps112

    (@ps112)

    Thanks! I really did and send everything ????

Viewing 6 replies - 1 through 6 (of 6 total)
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