Email formatting
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Good afternoon,
I have created a new contact form. The submitted information will be sent to the email address of the person who submitted the form and to 1 to 7 recipients the person can select from.
I have created the emails and formated them in paragraphs. I saved the changes and made sure everything was saved. When I exit from the form and go back to the form, the emails are all formated into one (1) paragraph.
The first time I thought I did something wrong, so I reformated the email in “Dear name,” Then 2 paragraphs of content, and the last paragraph with signature.
I saved the changes, before I closed the form, I went back to the email and made sure that after saving the formatting is still there and it was. So I closed the email editor again and exited out of the form.
When I opened the form to edit again. The email was only one long paragraph. All my formating went away.
The page I need help with: [log in to see the link]
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Me too! But wierdly the forms that work as they should (i.e., do not collapse into one paragraph, but remain formatted) still do. Only the ones recently edited collapse into a single paragraph (i.e., lose formatting I’ve added).
I dare not edit the older ones because they, too, may “save w/o formatting.”
Pete AAdded: I did clone an older form (which works as it should) and saved it. Same failure on the clone as with new ones. Everything collapses into one paragraph:
Needs Maintenance Attention – This is sent to Access Property Managers
Building or Grounds: Type of Maintenance
Unit: Unit Number
Telephone: Telephone Number
…
Problem Description: Your Maintenance Request – Describe Your Maintenance Problem BelowIS SENT ON EMAIL LIKE THIS:
Needs Maintenance Attention – This is sent to Access Property Managers Building or Grounds: sample data Unit: sample data Telephone: sample data Resident: sample data Request Date: Problem Description: Your Maintenance Request – Describe Your Maintenance Problem Below
Finally, when I export the form, the HTML LOOKS good, but the email, in google and outlook is collapsed, making it mostly unusable in our application.
Looks like a bug introduced by a recent update?
Pete A
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