Email Frequency

  • Resolved mburke79

    (@mburke79)


    9 years, 11 months ago

    Hi all –

    Love your plug in. Its fantastic.

    I am using the email notifications to get my stats on my website. Originally, I set it for every day because I thought I wanted to see my stats that often. Turns out I don’t want it that often, but when I go into the plug and change the frequency to something else, I continue getting emails every day.

    Can I get some help with this?
    Thanks

    https://www.ads-software.com/plugins/wp-statistics/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    If you go in to the options what does the frequency setting currently say?

    I’m assuming your using the current version (pre-8.1.1 had a bug with selecting different schedules).

    The first thing to try is to disable the reporting, save the settings and then re-enable it.

    Thread Starter mburke79

    (@mburke79)

    I am using version 8.5.1
    The frequency setting currently says “Once Every 2 Weeks”

    I will disable, save, and enable – are get back to you in a few days with an update.

    Thanks for the quick response!

    Plugin Contributor Greg Ross

    (@gregross)

    No problem, disable/save/enable should resolve the issue, I’ve found a bug that doesn’t update the schedule if it has been changed.

    The next release will have a fix as well.

    Thread Starter mburke79

    (@mburke79)

    Thanks – I just got a second email today, but I’m assuming that’s because I changed the setting.

    Plugin Contributor Greg Ross

    (@gregross)

    Yes, it always sends an email when you create/change the frequency.

    Thread Starter mburke79

    (@mburke79)

    Just wanted to update that this fixed the issue. I haven’t received an email since the change and I’m sure I’ll receive one in 2 weeks as I set it.

    Thank you for the awesome support!

    Plugin Contributor Greg Ross

    (@gregross)

    No problem. Don’t forget to rate and review us.

Viewing 7 replies - 1 through 7 (of 7 total)
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