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caspertechonomy
(@caspertechonomy)

1 year, 6 months ago

Dear support,

For our website, we are using ContactForm 7. After receiving a form, we send it to both Gmail and Outlook365. The confirmation email is received correctly on Gmail, but we are not receiving anything on Outlook365. The email does not end up in Spam or Junk either.

How can we resolve this issue, so that the email is also received at the email address within Outlook365?

We look forward to hearing from you soon.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

1 year, 6 months ago

Where can we see the website in question?

Thread Starter caspertechonomy
(@caspertechonomy)

1 year, 6 months ago

https://www.wilselektro.nl/

Plugin Author Takayuki Miyoshi
(@takayukister)

1 year, 6 months ago

See Setting up mail

What email settings do you have in the Mail tab panel?

To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also include screenshots.

Thread Starter caspertechonomy
(@caspertechonomy)

1 year, 6 months ago

Hi,

You can find some screenshots below. Can you tell us how we can solve it or do we need a plugin like https://wpmailsmtp.com/?

https://ibb.co/vqYN5p4
https://ibb.co/bPcV9dM

Plugin Author Takayuki Miyoshi
(@takayukister)

1 year, 6 months ago

Where on the site do you have the form having the issue?

Thread Starter caspertechonomy
(@caspertechonomy)

1 year, 5 months ago

Hi,

All forms having the same issue:

https://www.wilselektro.nl/e-inspectie/nen-1010-inspectie/

https://www.wilselektro.nl/contact/

https://www.wilselektro.nl/e-inspectie/power-quality-analyse/

https://www.wilselektro.nl/e-inspectie/thermografie/

https://www.wilselektro.nl/e-inspectie/scope-10-inspectie/

https://www.wilselektro.nl/e-inspectie/scope-8-inspectie/

https://www.wilselektro.nl/e-inspectie/nen-3140-inspectie/

We would like to hear asap how we can solve this. If there are multiple questions, please ask them all in the next message. We feel we are making little progress on the ticket at the moment.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Email from ContactForm7 not received in Outlook’ is closed to new replies.