email from stripe when a refunded processed

  • Resolved sarahweb

    (@sarahweb)


    3 years, 1 month ago

    So.. we need to have an email sent to us via stripe when a refund happens – I emailed stripe about this and they said it was possible via the api and to speak to plugin people. We have checked and your plugin is using the charge.refund webhook they said – any idea how or where we switch on for us to get the email when stripe refunds are done (via woo or within stripe itself)?

    thank you
    Sarah

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @sarahweb,

    To my knowledge there is no way to have Stripe send you (the merchant) a refund email so you will need to do this yourself. Their API’s are designed to send the email to the customer’s email which doesn’t sound like what you want.

    https://stripe.com/docs/receipts#refund-receipts

    You can use the action wc_stripe_webhook_charge_refunded which is called anytime a refund is processed. You can then send an email programmatically to whatever email you want.

    Kind Regards,

Viewing 1 replies (of 1 total)
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