Email in Elementor

  • Hello, good time
    I put a box on my site and users can email us their requests and problems.
    These emails are saved in Elementor > Send, but when an email is sent, there is no alert to let me know the email has arrived so I can check it.
    It used to show a sign like the picture and I knew that I would get some emails and go to check, but now this sign is not displayed.
    what should i do

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  • Emails are often generated by WordPress but rejected by the email service provider. It is usually because emails from WordPress are sent unauthenticated. One solution is to use an SMTP plugin like this one: https://www.ads-software.com/plugins/wp-mail-smtp/

    Another possibility would be an incomplete configuration of your domain for emails in the DNS. DKIM and SPF records are now considered mandatory by many email service providers. The plugin mentioned above would inform you if this information is missing. You would need to contact your domain host to resolve this.

    Thread Starter mohsen2677

    (@mohsen2677)

    I did this with hosting support and installed the wp mail smtp plugin.

    But there is no check mark for new emails in Elementor > send.

    threadi

    (@threadi)

    The WP Mail SMTP plugin takes care of sending all emails that are sent via WordPress’ own wp_mail() function. Elementor also uses this. New requests via your Elementor form would therefore have to be routed via WP Mail SMTP to the mail server you configured there in order to be sent. No further configuration is necessary for this.

    If you have any questions about WP Mail SMTP, please contact their support forum: https://www.ads-software.com/support/plugin/wp-mail-smtp/

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