Email is not sent.

  • Resolved ytonksuket

    (@ytonksuket)


    2 years, 4 months ago

    Hi,
    Please let me know as the email will not be sent.

    MailPoet > Help > System Status tab.
    Nothing is displayed.

    MailPoet > Help > System Info tab.
    “Sorry, an error has occurred. Please try again after a while.”

    I don’t know the cause.
    By the way, you will receive a welcome email.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @ytonksuket,

    Thanks for reaching out!

    Can you please share a screenshot of the error itself (the whole page)?

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

    Looking forward to hearing back from you!

    Thread Starter ytonksuket

    (@ytonksuket)

    Hi.
    The error has been resolved.

    But the HTML code will be displayed as it is.
    How can I hide the HTML code?

    Thank you.

    https://snipboard.io/OpibEc.jpg

    Plugin Author Bruna a11n

    (@bruberries)

    Hey @ytonksuket,

    I’m glad the error has been resolved.

    By checking the screenshot you shared with us, I’m afraid this problem is not related to the MailPoet plugin. It’s a function you’ve probably added to your theme and it may be incomplete or not correctly added, so it’s being displayed on your page.

    It could also be coming from another plugin you have installed.

    Thread Starter ytonksuket

    (@ytonksuket)

    Hi.
    Thank you for your reply.

    Although it is not displayed in the actual post, it is displayed in the article sent to the email.So I thought MailPoet was the cause.
    I’ll look for other causes.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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