Email link not working

  • Resolved Donte Henley

    (@dontethenley)


    1 year, 9 months ago

    The email share button is not working. When i click on it, it just opens a blank page. I have done this on a completely new install with the twentytwentythree theme

    • This topic was modified 1 year, 9 months ago by Donte Henley.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Donte Henley

    (@dontethenley)

    From what I can tell this issue is only occurring on mac and not windows.

    Plugin Author micropat

    (@micropat)

    Hi Donte, that usually means the Mac’s default email app isn’t working or isn’t set. First, try changing the default email app. The default is the Mail.app, but it could alternatively be a web browser such as Google Chrome.app.

    If Google Chrome.app is the default email app, Chrome should have a web app like Gmail setup as the Protocol Handler for email in Chrome Settings > Privacy & Security > Site Settings > Additional Permissions.

    This link here should compose an email if the default email app is set & working. If that link works but AddToAny’s email link doesn’t, please share a URL to the web page or a test case. You can also try deactivating other plugins and web browser extensions to pinpoint a root cause — there’s a fair chance some other script is causing the issue.

    Thread Starter Donte Henley

    (@dontethenley)

    Thanks so much for that speedy reply. This is now working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Email link not working’ is closed to new replies.