Email me whenever anyone posts a comment option not working

  • jenstrawbrax

    (@jenstrawbrax)


    2 years ago

    I have gone to Settings > Discussion and checked “Email me whenever – Anyone posts a comment” but I am not receiving email notifications before the comment is added to the site. What am I doing wrong?

    I downloaded the Check Email plugin and sent myself a test email and it works fine. It’s the Comment feature that is not working. When someone posts a comment, I do not get an email.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jenstrawbrax

    (@jenstrawbrax)

    Hi. Thanks for your reply. Yes, I have this setting checked and that’s not working either because the comments appear immediately.

    Try it yourself (https://rollingharvest.org/recipes) and you’ll see that the comment appears, even though I have all the following checked:

    • Email me whenever Anyone posts a comment
    • A comment is held for moderation
    • Before a comment appears Comment must be manually approved

      • I have even tried checking and unchecking different combinations of the above…still I have not received one email and the post appears immediately with no approval by me.

    threadi

    (@threadi)

    Can’t reproduce this on my end with TwentyTwentyOne as the default theme. Apparently you also have at least one plugin that interferes with the comments: I suspect a rating plugin like https://www.ads-software.com/plugins/wp-post-comment-rating/

    My recommendation would be to deactivate all plugins and then activate them one by one until the problem occurs again. If it is not the plugin, you could also change the theme briefly to test.

Viewing 2 replies - 1 through 2 (of 2 total)
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