Email Name shows incorrectly

  • Resolved yarah88

    (@yarah88)


    3 years, 1 month ago

    Hi there,

    I seem to be having a problem with emails that are sent via my woocommerce store.

    I have my email name (From field) set to my store name, Bella’zure, in the MailPoet settings tab, however when an email gets sent out to a customer once they place an order, the “From” field shows as “BellA & # 8 2 1 7;zure” and not BellA’zure.

    Please advise how do I get this to send correctly?

    Thank you

    • This topic was modified 3 years, 1 month ago by yarah88.
    • This topic was modified 3 years, 1 month ago by yarah88.
    • This topic was modified 3 years, 1 month ago by yarah88.
    • This topic was modified 3 years, 1 month ago by yarah88.
    • This topic was modified 3 years, 1 month ago by yarah88.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there,

    Thanks for reaching out! I’ll be happy to help you with this.

    Could you please let me know what’s set for the Send all site’s emails with… option in MailPoet > Settings > Advanced?

    Elvira K.

    (@treibalen)

    Hi there @yarah88,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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