Email never comes

  • Resolved larajdesigns09

    (@larajdesigns09)


    4 months ago

    Hello,

    I have set up a new user registration email and enabled it, however when I do a test registation it never comes through. Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @larajdesigns09,
    Thanks for your message.

    Can you tell me how users are registering on the site?
    Is it via the default WordPress registration form, via the WP Admin, or via a front-end form?

    Thread Starter larajdesigns09

    (@larajdesigns09)

    Registration is through a front-end shortcode from the plugin UsersWP

    Plugin Author bnfw

    (@voltronik)

    Hi @larajdesigns09,
    Thanks for clarifying.

    Sometimes this happens when the registration plugin has its own ‘new user’ notification instead.
    If you deactivate that plugin, and register a user through the default WP user registration page, does the notification send as expected?
    For clarity: the notification in BNFW that you need to use is ‘New User Registration – For User’.

    Let me know how you get on.

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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