Email Not Sending But Auto Responder Works

  • I am new to this great plugin but having a little bit of difficulty getting some of the emails to work! Mail (2) the autoresponder works great! I do get the “Sender’s message was sent successfully” message on the screen. I am using Chrome.

    I also used Ninja forms and didn’t have any problems sending or receiving emails.

    I have looked through the forums and tried numerous of things so far but nothing has worked! I am hoping that this just may be an easy fix you recognize right away and can save me some time. I will keep on debugging…

    I also have Contact Form 7: Accessible Defaults plugin installed

    Form tab
    <fieldset>
    [text* your-name id:name placeholder “Name (required)”]
    [email* your-email id:email placeholder “Email (required)”]
    [text* your-subject id:name:subject placeholder “Subject (required)”]
    [textarea* your-message placeholder “Message (required)”]
    </fieldset>
    [submit “Submit”]
    [response]

    Mail Tab
    In the following fields, you can use these mail-tags:
    [your-name][your-email][your-subject][your-message]
    To Florida Suncoast BMW CCA <[email protected]>
    From [your-name]<[your-email]
    Subject [your-subject]
    Additional Headers
    Reply-To: [your-name] <[your-email]>
    Sender: [email protected]
    Message Body
    Someone just submitted a GET IN TOUCH Contact Form from home page!
    Here are the details:

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]
    Exclude lines with blank mail-tags from output
    x Use HTML content type

    Mail (2)
    x Use Mail (2) This works perfectly
    Mail (2) is an additional mail template often used as an autoresponder.
    In the following fields, you can use these mail-tags:
    [your-name][your-email][your-subject][your-message]
    To [your-email]
    From Florida Suncoast BMW CCA <[email protected]>
    Subject [your-subject]
    Additional Headers
    Reply-To: [email protected]
    Message Body
    Thanks for GETTING IN TOUCH! The following request has been successfully submitted.

    From: [your-name] <[your-email]>
    Subject: [your-subject]
    Message Body:
    [your-message]

    We will get back to you as soon as we can,
    Florida Suncoast Chapter – BMW CCA
    Exclude lines with blank mail-tags from output
    Use HTML content type
    File Attachments

    I disabled JS loading in my wp-config file
    /* Contact 7 Form to disable JS loading */
    define (‘WPCF7_LOAD_JS’, false); // Added to disable JS loading

    Do you see anything right off the top that I am doing wrong?

    Here is the form https://fscbmwcca.com/fsc/contact-us/

    Thanking you in advance…

    Let me know if you need any further information….

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter fscbmwcca

    (@fscbmwcca)

    Update:
    I switched out the messages and it worked only for the [your-email] address. Which leads me to believe the [email protected] email address is culpable. I have tried with other email addresses (webmaster@) to no avail.
    I can send emails to both addresses and receive them. Any other suggestions, perhaps something I’m not seeing?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Best Practice to Set Up Mail

    I’m having the exact same problem…the Mail (2) message works perfectly but the notification Mail (to me) is no longer working. It was working just fine, until I installed ecards lite and then WP Mail From II. I’m pretty sure these plugins are the problem, but do not know how to fix. I’ve deactivated and deleted them both, but the problem persists.

    I also get the “sent successfully” message. Which, in the case of the autoresponder, is true. The TO: email is a valid email associated with the domain.

    Thoughts? Thx! (Note: I’m a wp novice.)

    Lanny Kaufer

    (@lannyherbwalkscom)

    I’m having the same problem. I’ve been using Contact Form 7 for about 3 years for 3 uses: Contact, Register for an Event, and Join the Mailing List. The first 2 work fine but when someone tries to join the mailing list, they get the “sent successfully” message but I don’t receive the message. I’m using the latest version and tested it on both Safari and Firefox. I tested the email address and it works fine for receiving a direct message. I read Best Practice article. I have not changed anything or added any new plugins lately although I don’t know how long this problem has been occurring.

    Thanks!

    I have the same problem since December 2015. But after I remove the check sign from Use HTML content type, it works. I think it is a bug from the latest update.

    After several months of our contact form working properly, I just tested it and realized that it’s not working. I read through the instructions of testing that the server can email and that worked. I just updated the plugin and that didn’t solve the problem either. Any suggestions?

    Lanny Kaufer

    (@lannyherbwalkscom)

    I tried various suggestions above with no success. Finally solved the problem by simply deleting the offending contact form and creating a new one. Working fine since then.

Viewing 7 replies - 1 through 7 (of 7 total)
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