Email not Sending & Card Balance and Activity not Working

  • Resolved jfleonm

    (@jfleonm)


    6 years, 3 months ago

    Hi,
    When i go to check the gift card activity on the backend i get an unknown error message, and when i buy a gift card the email with the code goes to the webpage admin email, not the buyer.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    Can you confirm that the Order Status is “Complete” for the gift cards purchased? You should see the Gift Card number along with the recipient email in the Order line items inside the admin area.

    The gift card is not generated or emailed until the order has a “Complete” status.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @pimwick I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 2 replies - 1 through 2 (of 2 total)
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