Email not sent

  • Resolved Andreas

    (@stylingagenten)


    10 months ago

    Hi, I added a new email with your plugin with “New Account” as email type. When updated the email is not sending anymore. When I delete your template, the standard email for new account is sending as it should. The email is enabled. What can be wrong?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Andreas

    (@stylingagenten)

    I can also add that I use WPmail SMTP. When I disable your template in woocommerce mail setting om the standard new account mail, it send out an activation mail. When I activate the template created with your plugin, nothing is sent,

    Plugin Support villasupport

    (@villasupport)

    Please try to download and install a mailog plugin, test an order to see if the email is sent or not from your site.

    If it does not appear on the log, please contact us at [email protected], we will help to check further.

    Best regadrs.

    Thread Starter Andreas

    (@stylingagenten)

    Hi, I have Mail log plugin and it does not appear in log when I enable your template. I email you, thanks.

    Plugin Support villasupport

    (@villasupport)

    Hi,

    We received your email and you informed us of a 3rd conflict issue.

    Therefore the ticket is closed, let us know if you need any further assistance, we will be glad to help.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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