Email not showing?

Hi @kachan64,

The issue that you described has nothing to do with SMTP. The download log that is being saved is stored in the database and is grabbed from the POST contact 7 form data. To further understand the issue could you please provide:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing

The first one is where I got it working with email before download and download monitor:
https://snipboard.io/1Ur7TA.jpg
[email-download download_id="15682" contact_form_id="15703"]

This is just contact form 7
https://snipboard.io/JPlrhm.jpg
[contact-form-7 id="15703" title="Logo"]

No permission and link expired:
https://snipboard.io/78yq2B.jpg
https://snipboard.io/nZQEqU.jpg

Hi @kachan64,

Thank you, can you also provide the shortcode and a URL showing the WordPress Download Monitor working successfully using the download_id=”15682″? Can you also provide a URL to the test page you are working on?

Thanks.
Here is the test download successfully:
https://snipboard.io/rHcYny.jpg

And here is the test:
https://maxpak.com.au/logo-download/?v=3a1ed7090bfa

Problem solved by changing SSL to TLS in SMTP mail plugin. Thanks