email not working

Hi,

This is only caused by the incorrect information in the settings. Try using the email without SMTP enabled.

Dear DOTonPAPER

I also have problems with no mails going through, though the reservations have been made.

I know that I have typed the right SMTP information (doubled check with online chat person from the hosting company). Everytime a person books and/or I accept at the backend, this information comes: “undefined NaN”.

How can I solve it?

All the best,

Thomas

@thomasgam

Make sure you have enabled on your server in php.ini

allow_url_fopen = 1

It is used to read email templates files.

Dear DOTonPAPER

Could you point me as to where I can find the php.ini so I can insert the allow_url_fopen = 1 code?

I am also having problems with the user getting email notifications. The person who is trying to book will receive an email however the admin user does not.

Any help you can provide would be great.

Best regards,

Andrew

@iamlaners

It is possible you need to set the notification email (pencil icon above the calendar)

Thank you

@dotonpaper

I have asked my webhost and they say that

allow_url_fopen = 1

is enabled in the php.ini file. They have checked, though I can’t see it myself, since the file is hidden.

Here is the bug, that turns up, when I accept a booking.

I have double checked my smtp information, and they should be correct. The only question left around the email is, that the chat person wrote “no authentication is the only way to sent email via script using mailout.one.com”. Could that guide us to a solution?

// Thomas

@thomasgam

Can you send me an PHP error log. This is happening because an error is returned after AJAX book request instead of the success message.

If you have allow_url_fopen = 1 maybe the error is not caused by the plugin.

Thank you

@dotonpaper

I decided to use it without the SMTP mail setup, because it works fine without.

No, its just a general bug. The booking calendar doesn’t show at all, but that’s a different bug and a different thread.

Thanks for the patience and help.

All the best,

Thomas

@thomasgam

We will continue the discussion here.