• Resolved jasonb4u2

    (@jasonb4u2)


    Hiya,

    Does this send Email Notification to the person who created ticket and admin, and each time ticket response?

    Email Settings please ?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,
    Email Notification is a paid feature. For this you will need email notification add-on. For list of add-ons please click here.

    Thread Starter jasonb4u2

    (@jasonb4u2)

    Heres one to see, this does heaps for free version, especially the email templates are great, been using long time but cluttered in GUI

    https://www.ads-software.com/plugins/js-support-ticket/

    G’day Jason,

    Thank you for your input and our core plugin provides all the necessary functionality as an effective Help-Desk System. You are welcome to explore our add-ons for any advanced functionalities for World Class, Truly Unlimited , Scalable and Responsive ticketing system.

    Please create a ticket on our website here so our team can help you further with this.

    @jasonb4u2
    The core “WP Responsive etc” plugin does not have email notifications, but you can sign up for a free subscription. That gives you 4 free additional plugins, one of which is email notifications, and that works fine for me.

    I tried JS Support tickets. As you say the UI is cluttered and a lot of the options are Pro. Pity they can’t be hidden.

    Thread Starter jasonb4u2

    (@jasonb4u2)

    @lorro

    what is:

    The core “WP Responsive etc” plugin does not have email notifications, but you can sign up for a free subscription. That gives you 4 free additional plugins, one of which is email notifications, and that works fine for me.

    is there a link for this as I dont know what is “WP Responsive” ?

    Hi there,

    Please go to this link. Download Smart Starter Plan free of cost.

    “WP Responsive etc” was my abbreviation for “WP Support Plus Responsive Ticket System”.

    The core plugin is here:
    https://www.ads-software.com/plugins/wp-support-plus-responsive-ticket-system/

    The starter plan is available at @ng’s link.

Viewing 7 replies - 1 through 7 (of 7 total)
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