Email Notification

  • Resolved webdesignkilkenny

    (@webdesignkilkenny)


    11 months ago

    Hi guys,

    The Save Backup To: Email Notification is not working on Version 6.7

    We try to set the Attach backup file to Yes but the changes are not saved and the backup file is not attached to the email message.

    Any thoughts?

    Eoin

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Backup For WP

    (@databasebackup)

    Hi, thank you for contacting us. We’ve checked on our end, and everything appears to be working fine. Please check conflicts with other plugins, and try again. If the issue persists, please inform us.

    Thread Starter webdesignkilkenny

    (@webdesignkilkenny)

    Hi guys,

    It’s not a plugin conflict and we are seeing the same problem on many sites – not just one. See the video below for details…

    Thanks

    Eoin

    Plugin Author Backup For WP

    (@databasebackup)

    Hi, We apologize for the delayed response. We are working on this concern and will provide you with an update shortly. We appreciate your patience in the meantime.

    Thread Starter webdesignkilkenny

    (@webdesignkilkenny)

    Thank you.

    Eoin

    Plugin Author Backup For WP

    (@databasebackup)

    Welcome.

    Plugin Author Backup For WP

    (@databasebackup)

    @webdesignkilkenny: Hi, We’ve released a new update in which we have fixed this issue, so kindly update the plugin with the new version 6.8, clear the cache once and give it a try. Please feel free to reach out to us if you have any concerns.

    Thread Starter webdesignkilkenny

    (@webdesignkilkenny)

    Hi guys,

    You can save the option now but the backup file is not being attached, see https://ibb.co/C8FpLsh

    Eoin

    Thread Starter webdesignkilkenny

    (@webdesignkilkenny)

    Hi guys,

    We tested it this morning on another couple of websites and it’s working fine – you can close this ticket now.

    Thanks,

    Plugin Author Backup For WP

    (@databasebackup)

    We were also working on this and yes its working fine on our end also. Glad to hear that your has been resolved. We are marking this as closed but if you need any help, please reach out to us, We will give our best to solve your any concern. Have a great day ahead!!

Viewing 9 replies - 1 through 9 (of 9 total)
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