Email notification issue

  • Resolved rodoyo

    (@rodoyo)


    3 years, 5 months ago

    Hi all
    The admin email and the registration notification email are the same, however registrations are not going to this address, any idea why?
    Thanks
    Earl

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rodoyo

    Could you please provide a screenshot of the email notification that you’re referring to?

    Regards,

    Thread Starter rodoyo

    (@rodoyo)

    Hi Champ
    This is where we have set the email address for notifications but they dont come through.’
    Can the email address be a gmail address or must it be the same as the admnistrator email and the email on the host server to work
    Thanks
    earl
    Sorry no way to upload screenshots!!

    Thread Starter rodoyo

    (@rodoyo)

    Also now that one came through I see thsii and not all the fields filled in!!!!

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    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rodoyo

    It’s not clear. which email notifications are not sending? Have you setup an SMTP plugin to fix the relay issue? https://www.ads-software.com/plugins/wp-mail-smtp/

    You can upload the screenshot via imgur.com and then share the image URLs here so we can review them.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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