• Resolved mindykatzen

    (@mindykatzen)


    We are not getting an email notification that someone signed up for a wholesale account. We got an email that someone “subscribed”, bot nothing about “wholesale account”.

    The user is registered as a “customer”.

    How do we tell when a person signs up for a wholesale account?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Mirza Hamza

    (@hamza1010)

    Hello @mindykatzen,

    Thanks for contacting us,

    Hope you are doing well, We have to check this and we will keep you updated on this.

    Thanks & Regards
    WP Experts Support Team

    Mirza Hamza

    (@hamza1010)

    Hello @mindykatzen,

    We have checked this and it is working fine. Please make sure you are using wholesale registration form?

    Thank you

    Thread Starter mindykatzen

    (@mindykatzen)

    Thank you for checking.

    Is that the “Purchase & Install Wholesale Order Form”?

    Hello @mindykatzen,

    Thanks for getting back to us, you have to create a page and add a shortcode, and someone registers for a wholesale account so it will be notified via email.

    Thank you

    Thread Starter mindykatzen

    (@mindykatzen)

    Hi,

    Please advise what the shortcocde should be, or where I can find it in admin.

    Thank you.

    Hello @mindykatzen,

    Please go to Wholesale -> Registration Setting -> General Settings and then copy this shortcode and then add a shortcode on the page or post.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter mindykatzen

    (@mindykatzen)

    Hi Mirza,

    This is taking longer than expected because there is no “Wholesale -> Registration Setting” menu. Many of the plugins make it difficult to see the exact name and developer, and many have similar names. If at the top or bottom of every page the name and developer were cited, then we wouldn’t get so confused.

    We have “WooCommerce Wholesale Prices” by Rymera Web Co.

    This is the second time Woo’s AI got it wrong.

    Meanwhile, I’ll look at the plugin to which you’re referring.

    Hello @mindykatzen,

    If you are using this “WooCommerce Wholesale Prices” plugin and you are facing issues so please contact that support team.

    Our plugin named is “Wholesale For WooCommerce Lite – B2B & B2C Solution“.

    Let us know if you have any questions so please feel free to reach out.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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