• Resolved cajenkins8

    (@cajenkins8)


    When someone places an order I receive an email notification. The notification includes their billing address & other contact information. I don’t need their billing address in this notification – what I need is where they want their order installed and any special instructions (both fields on my checkout page). Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    I don’t need their billing address in this notification – what I need is where they want their order installed and any special instructions (both fields on my checkout page).

    It looks like you’re using the Woo Checkout Field Editor Pro plugin to add the checkout fields here:


    Link to image: https://d.pr/i/XMuLUG

    Those fields won’t automatically get added to the New Order email notification that you receive. You’ll need to contact the support team for the Woo Checkout Fields Editor Pro plugin to see how they need to be added to the email, and you can reach them here:

    https://www.wpdesk.net/docs/ (I think that’s the right contact link, but check your System Status to be sure).

Viewing 1 replies (of 1 total)
  • The topic ‘Email notifications’ is closed to new replies.