Email notifications not working

  • Resolved Delve

    (@singhwise)


    4 years, 6 months ago

    Hi

    we’ve setup your plugin but the voucher (emails) are not sending.

    We’re using WP Mail SMTP to send emails via sendinblue. All other emails and notifications are being sent via the website i.e the contact form etc, but the gift vouchers do not send.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hi @singhwise

    Thanks for the URL.

    Have you configured any payment method from plugin settings? Because I can’t see any payment method configured. It’s redirecting to voucher page back.

    After success the site should redirect to Success page that contains
    “[wpgv_giftvouchersuccesspage]” this shortcode. Please once check the payment configuration from plugin settings then it will surely works.

    Let us know if still not working.

    Plugin Author Codemenschen

    (@codemenschen)

    Hi @singhwise

    I haven’t heard back from you, so I believe the issue has been resolved.
    I’m marking this topic complete, please feel free to open a new thread for any further queries.

    Thread Starter Delve

    (@singhwise)

    Hi @codemenschen

    I managed to get it working after enabling paypal.

    Thanks for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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