Email notifications stopped working

  • Nancy

    (@dotdabbledorg)


    8 years, 9 months ago

    Hi, we’ve been using this for a while and love it. however, sometime recently our users just stopped receiving notifications or digests. They still get regular buddypress notification emails (like if i mention someone with an @ sign) but not the ones from this plugin.
    I’m a developer, but I’m not sure how to troubleshoot this, so help would be appreciated!
    thanks,
    Nancy

    https://www.ads-software.com/plugins/buddypress-group-email-subscription/

Viewing 3 replies - 1 through 3 (of 3 total)
  • skisnkeys

    (@skisnkeysgmailcom)

    Hi Nancy,

    We just put up a new online community and are using this plugin. Did you ever find a solution to this problem?

    All our digests are “stuck” in the queue and not going out.

    Thanks for your feedback.

    Mark

    I’m having a similar issue. Posted to a few different threads but haven’t found a solution so far. At first it seemed the email digests were stuck in the queue, but now I don’t see any messages in the queue even after I change the date and time settings. I really need this to work for an important presentation. Any help would be greatly appreciated.

    skisnkeys

    (@skisnkeysgmailcom)

    Hi There,

    I see you posted on the other issue. This was driving us crazy. I really can’t say why all of a sudden it started working but now it seems to be pushing daily and weekly digests out just fine.

    No plugin updates, no WordPress updates.

    If it hadn’t straightened itself out I was going to try this;

    https://www.ads-software.com/plugins/wp-crontrol/

    Let me know what happens and if you need any other info don’t hesitate to holler.

    Mark

Viewing 3 replies - 1 through 3 (of 3 total)
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