Email opt in link goes to blank page

  • Resolved happydog5954

    (@happydog5954)


    4 years, 10 months ago

    You have a wonderful plugin but when the link in the confirmation email is clicked (es=optin&hash=[hash]) it goes to a blank white page. The welcome email is sent properly so they get subscribed but a blank page is very confusing. There are no errors reported in the PHP error_log but when I enable WordPress errors I get this in the Dashboard:

    Undefined index: include in /home/[user]/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/class-es-admin-notices.php on line 156

    I am also getting an error in the dashboard that says “WordPress Cron is disable on your site. Email notifications from Email Subscribers plugin will not be sent automatically.” Even though I have define(‘DISABLE_WP_CRON’, false) in wp-config.php.

    Please advise

    Thank you!
    Greg

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    We’re sorry to hear that you are experiencing an issue with confirmation emails.

    I did try subscribing to your website myself and experienced the same issue. Could you report the issue here and copy the link to this conversation so that our development team can look into the issue directly?

    We’re happy to hear through email that you were able to fix the issue by deactivating the Nextgen Gallery plugin.

    I have also forwarded the details to our development team to look into the issue. Please let us know if you have any further queries.

Viewing 2 replies - 1 through 2 (of 2 total)
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