Email order confirmation sends Post ID and not Order number

  • I use, as many do, Sequential Order Number for WooCommerce plugin. There was some hectic the last days as the plugin got an update and didn’t work for a while like it should. Orders were assigned with the random post ID. This was fixed but it still persists with this gateway. Other gateways work fine.

    There seems to be a conflict with YITH Paypal and Sequential Order Number for WooCommerce.

    My problem: The order confirmation emails sent to me and customers gets the random post ID sent and not the order number. The order numbers in the admin order tab are correct and sequential.
    Here is the link to the thread.

    So now there are several discrepancies with the order overview tab and customer invoices. As more and more orders get in this starts to be a organization nightmare. Anyone is willing to help or know what the issue could be?

    • This topic was modified 3 years, 4 months ago by mike8040.
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  • Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @mike8040,
    I’m sorry but this issue does not depend on our plugin. It’s just a payment gateway, it does not handle in any manner the order numbering.

    Thread Starter mike8040

    (@mike8040)

    Ok, well I have to take it like that. I had the impression because there is an option in the settings to add a prefix that there is some hook to the order numbers.

Viewing 2 replies - 1 through 2 (of 2 total)
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