Email Problem

  • Resolved ricobuenviaje1

    (@ricobuenviaje1)


    6 years ago

    Hi there,

    Just wanted to ask about this plugin. I’ve installed it on my website, It’s working fine on the frontend the email form is showing. However, when I’ve tried using this there’s no email receiving on my account. Can you help?

    Also, when I’ve tried Send Stock Mail. This message appearing Unable to send Instock mail to this

    Thank you and looking forward to your response.

    Thanks.

    • This topic was modified 5 years, 5 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    We use WooCommerce function to send mail(most likely the same will applicable for woocommerce order email?), hence if something problem in your mail server may also yields the above mentioned error. Please do cross check by installing this plugin(use smtp instead of default mail server to figure out the problem is from mail server or our plugin), by configure your smtp credentials
    https://www.ads-software.com/plugins/easy-wp-smtp/

    If still not works then please troubleshoot in your side by deactivate all other plugins except WooCommerce and our plugin to see if any plugin giving conflicts.

    [ Signature deleted ]

    • This reply was modified 5 years, 5 months ago by Jan Dembowski.
    Thread Starter ricobuenviaje1

    (@ricobuenviaje1)

    Hi there,

    Thanks for getting back to me. I’ve already tried using this plugin https://www.ads-software.com/plugins/easy-wp-smtp/ still not working. Also, I’ve tried to deactive a lot of plugin still not working.

    Please let me know.

    Thank you!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @codewoogeek I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 3 replies - 1 through 3 (of 3 total)
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