• Resolved antetomas

    (@antetomas)


    Under Form Settings -> Submission behaviour, there are only two options:
    – Show thank you message
    – Re-direct user to URL

    How can I configure email address where automatic reply will be sent to when the visitor submits the form?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @antetomas

    How can I configure email address where automatic reply will be sent to when the visitor submits the form?

    I don’t know if I get this right, but are you referring to automatic emails?
    That’s in Edit Form -> Emails
    https://monosnap.com/file/sHSeWhlWCAZajjALJLrBCzvYhBDAVV

    Warm regards,
    Dimitris

    Thread Starter antetomas

    (@antetomas)

    Hi Dimitris,

    Yes, I’m referring to automatic emails. I was thinking on the scenario when you want to send an automatic reply to the visitor who has successfully submitted the form.

    I’ve switched on the option ‘Send email to user’ and under ‘Advanced Delivery’ I put ‘Reply To Address’ field to be ‘Email Address’. However, I don’t receive any email to the address which I entered when I submitted the form.

    Ante

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @antetomas,

    I’ve switched on the option ‘Send email to user’ and under ‘Advanced Delivery’ I put ‘Reply To Address’ field to be ‘Email Address’. However, I don’t receive any email to the address which I entered when I submitted the form.

    ‘Reply to Address’ is an option if a user who received email will want to respond to that email. If you set up this option like that, then when they try to respond they will do that to themselves.

    You don’t need to set up Advanced mode, it will work when Send Email to User is selected.

    I’ve tested on my site those settings:

    and I received an email for admin and user that submitted form.

    Are you receiving any emails with notification about new form? For the admin user?

    kind regards,
    Kasia

    Thread Starter antetomas

    (@antetomas)

    Hi Kasia,

    I set it up like that and now it’s working! ??

    Thanks.
    Ante

Viewing 4 replies - 1 through 4 (of 4 total)
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