email sending

Hi @3dmaded

A few settings you can check if these are enabled or not:

1. Additional Email Settings under the payment gateway settings: https://prnt.sc/Y_UpDRavqueh

2. Add to emails settings under Custom Payment Gateway settings: https://prnt.sc/nJ5psJ8XRVYO

Even if these settings are enabled then can you please create a ticket here https://imaginatesolutions.freshdesk.com/support/tickets/new so we can have a detailed look and what might be going wrong?

Best Regards,
Dhruvin