Email sending paused

  • Resolved rosbiffer

    (@rosbiffer)


    6 months, 2 weeks ago

    I just received the dreaded “Your Mailpoet email campaign deliveries have been temporarily paused due to an unusually high issue rate: more that 10% of the emails already processed by us were rejected”

    Thing is, I haven’t sent any emails from Mailpoet for two months, so I don’t understand why this has suddenly occurred. What do I need to do to unpause and stop this happening again>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter rosbiffer

    (@rosbiffer)

    So I think I’ve discovered why the pause was triggered – it seems that bots discovered our woocommerce shop and were attempting to place orders. Whilst they obviously failed they did succeed in subscribing to the MailPoet woocommerce list, but with fake email addresses which subsequently bounced, causing the suspension.

    In this case, is my only option to stop allowing guest users using the shop?

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @rosbiffer ,

    Thank you for reaching out to us.

    I can see that your issue was handled directly via our support channel.

    I’d be marking this thread as closed now.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Email sending paused’ is closed to new replies.