Email subject problems

Hi @scottpaterson,

Sorry that you are facing this issue.

However, I’ve informed one of our developers and will fix the issue by the end of the week.

So hopefully this will be fixed by then.

Let me know if you face any further issues, we’re here to help you out.

Regards,

@shammirahman007,

I posted this 6 days ago.. right now the plugin is not usable. Please fix these issues or I will need to request a refund for the Pro version I purchased.

Thanks,
Scott

Hi @scottpaterson ,

Sorry for getting back to you late.

Since you’re using the pro version of our plugin, would you mind discussing about this on our website?

We’ll have a look at it and try to fix it for you asap.

You see, we’re only allowed to provide support to the free users on this platform.

Hope you understnad.

Thanks.

To fix this go to /includes/helper.php:324 and insert: $email_subject = mb_convert_encoding($email_subject, ‘UTF-8’, ‘HTML-ENTITIES’);

Hi @scottpaterson,

We’ve just released an update of the plugin.

Hopefully, this update should fix the issue you’re facing.

Please update the plugin to the latest version, clear cache, and reload your browsers.

Let us know how it goes.

If the issue is still there, please inform us.

Thanks.`

Hi @scottpaterson,

We haven’t heard anything from you in a while.

Please inform us, if the issue is still there.

Thanks

Hi @scottpaterson,

Since we haven’t heard anything from you in a while, we’re now closing this thread.

Feel free to open another thread if you face any more issues with the plugin.

Thanks.