Email taking long to be recieved

  • Resolved hibans

    (@hibans)


    3 years, 6 months ago

    Hi!
    Everything seems to be working great with this plugin. The only problem is that it’s taking very long for emails to be received. I mean it takes around one hour for the confirmation/thank you email to the customer after successful purchase, and it takes even longer for me (admin) to receive the notification.

    Any tips on what might be causing such a great delay? and how can I improve it?

    Please note that am a beginner in all this WP and coding ??

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    I recommend you to install an email log plugin so it keeps a record of the emails sent from the website (with its sent time) and this way detect email issues.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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