Email Template Customizations being erased and replaced with default templates

  • Resolved ltrost

    (@ltrost0910gmail)


    2 years, 7 months ago

    I saw this other support post (https://www.ads-software.com/support/topic/email-templates-are-not-working-3/#post-15918673) that had a very similar description to my error and it shows as resolved, but the problem is not resolved.

    I am not trying to translate anything as was the case in the other post, just put in a new subject line and change the body of the email. It appears to work, and I can sometimes get the test email to send to me correctly, but then it will eventually blank it out again. I thought it was due to adding html comments, or syntax errors, but I am at a loss. It is resetting the template to the default (and/or erasing it from my editor window) at some point after doing a test email.

    Any assistance appreciated. Thanks!

    —————————————————
    The last few lines of my debug log says this:

    [15-Aug-2022 20:46:05 UTC] PHP Notice:  Undefined index: subject in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 218
[15-Aug-2022 20:46:05 UTC] PHP Notice:  Undefined index: body in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 219
[15-Aug-2022 20:46:43 UTC] PHP Notice:  Undefined index: subject in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 218
[15-Aug-2022 20:46:43 UTC] PHP Notice:  Undefined index: body in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 219
[15-Aug-2022 20:48:10 UTC] PHP Notice:  Undefined index: subject in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 218
[15-Aug-2022 20:48:10 UTC] PHP Notice:  Undefined index: body in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 219
[15-Aug-2022 20:48:42 UTC] PHP Notice:  Undefined index: subject in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 218
[15-Aug-2022 20:48:42 UTC] PHP Notice:  Undefined index: body in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 219
[15-Aug-2022 20:52:03 UTC] PHP Notice:  Undefined index: subject in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 218
[15-Aug-2022 20:52:03 UTC] PHP Notice:  Undefined index: body in /home/customer/www/<example.com>/public_html/wp-content/plugins/paid-memberships-pro/includes/email.php on line 219

    Plugin info:
    Paid Memberships Pro Version 2.9.2 Updated: August 10, 2022
    Paid Memberships Pro – Email Templates Add On Version 0.8.1`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ltrost

    (@ltrost0910gmail)

    Well, I must have missed the memo, but I think I’ve got it finally figured out!

    I now realize that I had the Email Template add-on activated. The current PMPro has incorporated that functionality into the core, and can now be accessed under PMPro settings/email templates. It seems to be working correctly now.

    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for the feedback @ltrost0910gmail, glad to hear you’ve made some progress on this.

    There should have been a warning message inside the Paid Memberships Pro dashboard while you had the Email Templates Add On installed as it has been merged and updated into Paid Memberships Pro.

Viewing 2 replies - 1 through 2 (of 2 total)
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