email template problem

@homaesg

I can’t think of a scenario where the {ACTION} would be blank only for unsubscriptions – can you give some more details.

What do you mean one point 2 also? That you can’t ut HTML into the template or that it doesn’t come through in the final email? Bear in mind tat some email sent by Subscribe2 are plain text so HTML will be stripped from these.

thanks for your reply,
In the first point, for example a sentence like “You are {ACTION} successfully.” in email notification is for both action -subscribe and unsubscribe- but the result for user for unsubscribe case is:”You are successfully.” and the unsubscribe word instead of {ACTION} is lost. for the subscribe case there is not problem!
In the 2nd point, by entering the html code in emails, result for users not be properly located. for example:
in email admin configuration:
“<p style=”font-weight:bold”>Hi user</p>”
result in user email:
“<p style=”font-weight:bold”>Hi user</p>” not “Hi user”

@homaesg

Okay, the {ACTION} keyword is only used in confirmation emails -these are emails that require a user action to confirm a request -namely to subscribe or unsubscribe. On clicking the link in these emails the user is directed to your site and gets the “You are successfully subscribed” on your wed bite – not via an email.

Your second problem is possibly down to the email content type being change from HTML to plain text just prior to sending – check for your theme or other plugins making this change. To do this disable other plugins and use one of he core WordPress themes and see if the issue persists. If not them change the theme back and test again, then re-active plugins one at a time testing after each until you find the conflict.