Email to administrator no longer working

  • Resolved mikezak75

    (@mikezak75)


    5 years, 2 months ago

    The [Email to Administrator] has recently stopped working. The submissions are still being recorded, the users are getting the email after they submit the form but the email is not being sent to the administrators email.

    Version 1.13.19

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly asking you to let us know the Email provider. Also, please let us know when the issue has started and was it working before? Please provide the URL address of the page where the form is published.

    Thank you!

    Have a nice day!

    Thread Starter mikezak75

    (@mikezak75)

    The email provider is my own email from my domain. I fixed this issue by using the WP Mail SMTP plug in and changing it from SendGrid back to Default (none).

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @mikezak75,

    It’s great that you could find a resolution, thanks for keeping us updated!

Viewing 3 replies - 1 through 3 (of 3 total)
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