Email translation issue with NP Quote Request plugin

Hello there,

I am having an issue with the NP Quote Request plugin used on our multilingual website; for some reasons, the text users type in the comments field gets translated once the email is sent and received by us. So, a text typed in in English for example, gets translated from English to English and eventually doesn’t make sense anymore.

We can find the original text typed in on the Gravity Forms used to fill in the information from our contact us page but the email provider used to send out the emails translate, for some reasons, text fields.

I deactivated the NP quote request plugin and from the contacts page the text doesn’t get translated anymore, which is why i believe the issues comes from it.

Do you have any advice?

Many thanks for your help on the matter,

The page I need help with: [log in to see the link]