• Resolved rigie

    (@rigie)


    I am not sure if it is related to the tracker plugin, I am using Fluent SMTP and new order notification works fine , customer receives email when order is place. so SMTP works fine.

    But the Order status email is not being triggered correctly, it gets triggered without receipient email and hence failing, so when the order is picked up or in transit, it does trigger email but without recipient and hence failing.

    So my customer is not getting any tracking email.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor amitmital

    (@amitmital)

    Hi @rigie

    Thank you for contacting us.

    We are getting it checked and will get back to you soon.

    Regards,

    Amit

    Plugin Contributor amitmital

    (@amitmital)

    Closing this ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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