Viewing 4 replies - 1 through 4 (of 4 total)
  • That is interesting.

    I’m not able to recreate that in my testing. So can you try a couple things for me.

    Can you edit the email-footer.php template in this plugin, navigate to edit plugins, then choose kadence woocommerce email designer then in the right select templates then woo then emails and scroll down to the email-footer.php and select it.

    Change:

    <?php
    		if ( true != $responsive_check ) {
    			?>
    			<div class="gm-remove-late" style="white-space: nowrap; line-height: 0; color: #ffffff;">
    			- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    			</div>
    			<?php
    		}
    		?>

    to this:

    <?php
    		if ( true != $responsive_check ) {
    			?>
    			<div class="gm-remove-late" style="white-space: nowrap; line-height: 0; color: #ffffff;">
    			- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    			</div>
    			<?php
    		}
    		?>

    Ben

    Thread Starter m2avip

    (@m2avip)

    Dear Support,

    I know this has been over 5 months old issue but it still exists although I tried your above solution.

    I had a walkaround to solve this issue by disabling (Enable Fluid Width) in the Container settings, by doing this, 95% of each email’s width is been displayed on Android devices and when enabling it back again it displays like 40% of each email.

    is there a way to solve this issue? it also exists in a friend’s website too.

    Thank you

    hannah

    (@hannahritner)

    Thanks for posting, @m2avip. Sorry for the delay! I’ll send this to the developer and see what insight he has.
    Thanks for your patience!

    Hannah

    Hey,
    This is outdated things have changed.

    What device are you using? What email client are you using. I use emails on acid to test different email clients and I don’t have any issues with Gmail on android with the latest version.

    Ben

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Email width in Android devices’ is closed to new replies.