• Hello,

    Thanks for this great plugin. However, I have an issue with the email that the user should received (with the link). It is not sent (or never received, not even in Spam).

    I used the delivery method as “Both” in the settings and even in the shortcode.

    I receive without any problem the email sent by Contact Form 7 (Admin) that a user requested the download.
    I can not received (tried on 4 different emails) the mail sent by EBD with the download link.

    Any hint where I should start to look ?

    Thanks

    https://www.ads-software.com/plugins/email-before-download/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Same error happen to me. Looks like this plugin is not working on WP 4.1.1

    hi @camouyer, try add email_from in your shortcodes:
    [email-download download_id=”114″ contact_form_id=”117″ email_from=”MyName <[email protected]>”]

    it works for me..

    Thread Starter camouyer

    (@camouyer)

    hi @altroz,

    Thanks for the tip, however same result with the email_from ??
    The admin email is fine however the mail with the download link is not.

    I have installed the Email Logs plugin and can see the email in the log, but its not getting out ! …

    The admin email is fine however the mail with the download link is not.

    yes, this also happened to me. The email by Contact Form is sent to my Yahoo/Gmail email but the download link email was not.

    then i figured out that if i used an email address from the same domain, it worked. But the sender is [email protected] (which is not valid email address).

    after i had changed the sender address with “email_from” property, i could receive the email in my Yahoo/Gmail email account.

    do you use some other smtp plugins or debug plugins? try disable them and try again.

    @altrox, when you configure the Contact Form to yourself (at Gmail or Yahoo), and then you set the sender (From: address) to a visitor who is also Gmail or Yahoo, of course it will fail. This is called email spoofing. Google knows the person you claim it comes from did not send the message because you did not use their name + password for authentication.

    Disabling an SMTP plugin will only make it worse, as the SMTP plugin sets the correct sender name and email address.

    @camouyer, you are probably suffering the same problem but you need to give some details to be sure. what is the from address domain that fails, to address domain, which smtp server are you using?

    @postman, i didn’t set the sender as a Gmail / Yahoo. I set the sender as a valid POP mail account on my web hosting. (Btw, my website is hosted at a shared-hosting provider)

    In my case, the contact form 7 plugin could send the email to the recipients. But, the email before download plugin could only send the email to POP email addresses at the same host with the wordpress host.

    I also tried to install smtp plugin, but no luck to figure out the correct configuration.

    Hi!

    I’m having this issue as well since yesterday.

    Suddenly mail to my clients are received by them, but I do receive the admin email.

    I used the plugin WP From Email to change the standard emailadress to the one i wanted. Even when it’s disabled it’s not working. I tried different settings, but nothing is working! I even tried to send the emails via wpMandrill, but no succes.

    I need a solution quick! I hope you can help me out…

    Hi, i’ve fixed it myself. I’m now using a awesome plugin to send all the email’s from wp via my hosting’s SMTP!

    I also tried to install smtp plugin, but no luck to figure out the correct configuration.

    @altroz, that’s probably key. can you share the domain of the valid pop mail account, and can you share the name of your wordpress host. I’ll make sure the spf and mx are correct.

    @postman I used this plugin: https://www.ads-software.com/plugins/wp-mail-smtp/

    At first I couldn’t get the configuration to work either. BUT it worked when I used these configurations:

    From email: [email protected]
    From name: ‘The name you want to display’

    Mailer: Send all WordPress emails via SMTP

    Return Path: no

    SMTP Host: ‘smtp server of your hoster’
    SMTP port: ‘smtp port of your hoster’
    Encryption: no (THIS DID THE TRICK :D)

    Authentication: yes
    Username: ‘username of smtp’
    Password: ‘password of smtp’

    When I had Encryption: ‘yes’ it didn’t work. When I turned this of it worked like a charm!

    @stilld, that’s great that you got it working ??

    @postman
    my domain is ipos4mobile.com, the POP mail is hosted on the same hosting.
    Valid POP email address: [email protected].

    Thanks for your help.

    The SPF record for ipos4mobile.com says your MX and your A ip’s send your email. Is that right? You haven’t said anything about your SMTP server other than “I also tried to install smtp plugin, but no luck to figure out the correct configuration” … that’s not promising ??

Viewing 13 replies - 1 through 13 (of 13 total)
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