Email Your site has technical problems

Hi @moralesdg

Email Your site has technical problems

This message has been coming to me sporadically for a long time, it doesn’t break anything and the web works correctly. The message reaches me practically every day.

From what I understand, you’ve been receiving intermittent notifications about technical issues on your site, though it doesn’t seem to affect your website’s performance. This could be due to a range of factors, but one common culprit is outdated plugins.

Firstly, I’d recommend checking all your plugins, including WooCommerce, to make sure they’re up-to-date. Outdated plugins can often trigger such notifications. Here are the steps to do this:

1. Go to your WordPress dashboard
2. Click on ‘Plugins‘
3. Here, you will see a list of all your plugins. If any of them need an update, it will be indicated next to the plugin name.
4. Click on ‘Update Now‘ to update the plugin.

After updating your plugins, keep an eye on your site to see if the issue continues. If it does, we would find it really helpful if you could send us your System Status Report. This report provides us with a detailed snapshot of your site’s configuration and status, which can help us diagnose the issue.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Once you have this report, feel free to paste it directly into your reply, or use https://pastebin.com to paste and share it with us. This information will help us understand the issue better and provide a more precise solution.

Thanks for your patience and cooperation. I’m looking forward to your response.

WordPress Environment

WordPress address (URL): https://aliciaamor.org
Site address (URL): https://aliciaamor.org
WC Version: 7.8.2
REST API Version: ? 7.8.2
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.6.14-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.8.2
WC Database Prefix: wp_
Tama?o total de la base de datos: 45.41MB
Tama?o de los datos de la base de datos: 35.12MB
Tama?o del índice de la base de datos: 10.29MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.19MB + índice: 0.17MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.34MB + índice: 0.27MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.27MB + índice: 0.14MB + Motor InnoDB
wp_arm_activity: Datos: 0.27MB + índice: 0.00MB + Motor InnoDB
wp_arm_auto_message: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_badges_achievements: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_bank_transfer_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_coupons: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_debug_general_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_debug_payment_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_dripped_contents: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_drip_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_email_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_entries: Datos: 0.34MB + índice: 0.00MB + Motor InnoDB
wp_arm_fail_attempts: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_arm_forms: Datos: 0.19MB + índice: 0.00MB + Motor InnoDB
wp_arm_form_field: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
wp_arm_lockdown: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_login_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_members: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_arm_membership_setup: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_arm_member_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_payment_log: Datos: 0.14MB + índice: 0.00MB + Motor InnoDB
wp_arm_subscription_plans: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_arm_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_check_email_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.23MB + índice: 0.28MB + Motor InnoDB
wp_fm_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_layerslider: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_layerslider_revisions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_litespeed_img_optm: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailerlite_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mec_attendees: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mec_bookings: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_mec_dates: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_mec_events: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_mec_occurrences: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mec_users: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_newsletter: Datos: 1.52MB + índice: 0.14MB + Motor InnoDB
wp_newsletter_autoresponder: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_newsletter_autoresponder_steps: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_newsletter_emails: Datos: 5.52MB + índice: 0.00MB + Motor InnoDB
wp_newsletter_sent: Datos: 5.52MB + índice: 3.03MB + Motor InnoDB
wp_newsletter_stats: Datos: 2.52MB + índice: 0.91MB + Motor InnoDB
wp_newsletter_user_logs: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 3.50MB + índice: 0.14MB + Motor InnoDB
wp_postmeta: Datos: 5.52MB + índice: 3.03MB + Motor InnoDB
wp_posts: Datos: 5.52MB + índice: 0.28MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + índice: 0.02MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.19MB + índice: 0.02MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 0.33MB + índice: 0.02MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.45MB + índice: 0.22MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_vimeography_gallery: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_vimeography_gallery_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpfm_backup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yoast_indexable: Datos: 0.14MB + índice: 0.09MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

Post Type Counts

attachment: 338
custom_css: 1
gotmls_quarantine: 2
mec_calendars: 15
mec-events: 51
nav_menu_item: 35
oembed_cache: 5
page: 103
popup: 2
popup_theme: 8
portfolio_page: 12
post: 25
product: 24
product_variation: 9
revision: 532
shop_order: 305
shop_order_refund: 7
testimonials: 25
um_directory: 1
um_form: 3
wpcf7_contact_form: 8
wpplugin_don_button: 1
wpplugin_don_order: 8

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (25)

ManageWP - Worker: por GoDaddy – 4.9.17
ARMember - Complete Membership Plugin: por Repute InfoSystems – 5.9.3
Bridge Core: por Qode – 3.0.9
Live Preview for Contact Form 7: por Addons for Contact Form 7 – 1.2.0
Editor clásico: por Colaboradores de WordPress – 1.6.3
Widgets clásicos: por Colaboradores de WordPress – 0.3
Contact Form 7: por Takayuki Miyoshi – 5.7.7
CookieYes | Consentimiento de cookies y RGPD: por CookieYes – 3.1.1
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
Envato Market: por Envato – 2.0.8
WPBakery Page Builder: por Michael M - WPBakery.com – 6.13.0
Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.25.20
Loco Translate: por Tim Whitlock – 2.6.4
Material Design for Contact Form 7: por Addons for Contact Form 7 – 2.6.4
Menu In Post: por linux4me2 – 1.2.1
Modern Events Calendar Lite: por Webnus – 6.5.5
PDF Embedder: por WP PDF Embedder Team – 4.6.4
Rellenador de formularios PDF para CF7: por Maximum.Software – 2.1.5
Slider Revolution: por ThemePunch – 6.6.14
Vimeography: por Dave Kiss – 2.3.1
WooCommerce Redsys Gateway Light: por José Conti – 5.2.2
WooCommerce Stripe Gateway: por WooCommerce – 7.4.1
WooCommerce: por Automattic – 7.8.2
WP Content Copy Protection & No Right Click: por wp-buy – 3.5.6
Youtube Video Gallery - Youtube Channel For WPBakery Page Builder With Video Advertising: por BeeTeam368 – 2.0.0

Inactive Plugins (8)

CF7 File Download: por Rimes Gold – 2.0
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.9.0
LiteSpeed Cache: por LiteSpeed Technologies – 5.5
MailerLite - Signup forms (official): por MailerLite – 1.6.8
Simple Lightbox: por Archetyped – 2.9.3
User Role Editor: por Vladimir Garagulya – 4.63.3
WC - APG NIF/CIF/NIE Field: por Art Project Group – 2.1.0.2
Yoast SEO: por Team Yoast – 20.11

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (2)

installatron_hide_status_test.php: por –
ManageWP - Worker Loader: por GoDaddy – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
suscripción variable (suscripcion-variable)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Base de la tienda: #155 - /tienda/
Carrito: #156 - /carrito/
Finalizar compra: #157 - /finalizar-compra/
Mi cuenta: #158 - /mi-cuenta/
Términos y condiciones: #3 - /politica-privacidad/

Theme

Name: Bridge Child
Version: 1.0.0
Author URL: https://www.qodethemes.com/
Child Theme: ?
Parent Theme Name: Bridge
Parent Theme Version: 29.7
Parent Theme Author URL: https://qodeinteractive.com/
WooCommerce Support: ?

Templates

Archive Template: Tu tema tiene un archivo woocommerce.php
no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.

Overrides: bridge/woocommerce/cart/cart-empty.php
bridge/woocommerce/cart/cart-shipping.php
bridge/woocommerce/cart/cart-totals.php
bridge/woocommerce/cart/cart.php
bridge/woocommerce/cart/shipping-calculator.php
bridge/woocommerce/checkout/form-coupon.php
bridge/woocommerce/checkout/thankyou.php
bridge/woocommerce/content-product.php
bridge/woocommerce/content-single-product.php
bridge/woocommerce/global/form-login.php
bridge/woocommerce/global/quantity-input.php
bridge/woocommerce/loop/add-to-cart.php
bridge/woocommerce/loop/loop-start.php
bridge/woocommerce/loop/pagination.php
bridge/woocommerce/loop/rating.php
bridge/woocommerce/loop/result-count.php
bridge/woocommerce/loop/sale-flash.php
bridge/woocommerce/myaccount/form-login.php
bridge/woocommerce/myaccount/form-lost-password.php
bridge/woocommerce/myaccount/my-address.php
bridge/woocommerce/myaccount/my-orders.php
bridge/woocommerce/single-product/add-to-cart/external.php
bridge/woocommerce/single-product/add-to-cart/grouped.php
bridge/woocommerce/single-product/add-to-cart/simple.php
bridge/woocommerce/single-product/add-to-cart/variable.php
bridge/woocommerce/single-product/related.php
bridge/woocommerce/single-product/sale-flash.php
bridge/woocommerce/single-product/tabs/additional-information.php
bridge/woocommerce/single-product/tabs/description.php
bridge/woocommerce/single-product/tabs/tabs.php
bridge/woocommerce/single-product/up-sells.php

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-16 11:35:02 +02:00
Options: ?
Notes: 169
Onboarding: completed

Action Scheduler

Completo: 95
Oldest: 2023-06-14 22:14:04 +0200
Newest: 2023-07-15 21:26:02 +0200

Fallida: 671
Oldest: 2023-04-24 09:08:34 +0200
Newest: 2023-07-13 10:26:47 +0200

Pendiente: 1
Oldest: 2023-07-16 00:01:47 +0200
Newest: 2023-07-16 00:01:47 +0200

Status report information

Generated at: 2023-07-15 22:04:22 +02:00
`

I have updated everything and still the same error

I think the woocommerce/includes/class-wc-ajax.php file, compared to the one on github, is different.

It has fewer command lines.

Hi there @moralesdg

This issue is likely getting triggered from heartbeat requests performed on order edit page by WordPress.

When on the order edit page, please open the browser console and check the admin-ajax requests: https://d.pr/i/RcY0Xh (A new request will be made every couple of seconds)

If you see an Internal server error in the response; deactivate all your plugins except WooCommerce and see if that gets resolved.

Let us know how it goes!